BUSINESS FINANCE, SOUTHERN NEW HAMPSHIRE UNIVERSITY
SNHU Warranty Plan and Customer Responding to Objectives Assignment
Question Description
As a salesperson working at the local electronics store, you offer an extended warranty plan to a customer who has decided to purchase a laptop. The customer says the warranty is too expensive and is rarely used. Identify and illustrate techniques you will use to address the objections from the customer. Consider at least one of the following:
Viewing the objection as a question
Responding to the objection with a question
Using testimonials or past experience as a way to respond
Describe how this technique would be effective.
“Place your order now for a similar assignment and have exceptional work written by our team of experts, guaranteeing you A results.”
Attachments
20190404021929short_paper_5 (73 kB)
