1 Executive Summary
Provide a comprehensive summary of the following
topics highlighting only the key points, should not be
more than one page:
Review of retailer’s retail strategy
Conclusion (agreements/ disagreements or
similarities/ differences)
Recommendations (3 areas of improvement)
Q(2) Retail format of Starbucks (10 marks)
Discuss two (2) contemporary retail trends of
Starbucks New Zealand based on any of the followingretail mix strategies:
Store design
Visual merchandising
(3) Technology-empowered customers
Analyse two (2) benefits and two (2) challenges facing
Starbucks from technology-empowered customers.
Q4 .Provide an overall summary based on Starbucks retail strategy and their plans to satisfy the New Zealand
target market needs in terms of:
Customer communication
Contemporary retail trends
Technology-empowered customers.
Q5
Due to rapid adoption of new technologies, today’s
customer is empowered to be “always connected”.
Recommend three (3) areas of improvement to
Starbucks to enhance customer communication by
incorporating contemporary retail trends for the
technology-empowered customers in New Zealand.
Use APA referencing and plagiarism free
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