HIPAA Policy and Sample Rejection Letter
Question Description
Knowledge of HIPAA is an essential part of the Medical Administrative Assistant role. The HIPAA Privacy Rule grants patients’ rights and access over their information created and maintained at a health organization including changing or amending their information when it is incorrect.
The first page of your submission will provide an overview of the privacy aspect of HIPAA, it’s importance, and a discussion of your reflections on the protections provided by the law and how that can be reflected in your own philosophy of providing excellent patient services.
The second page of your submission will be a formal letter, in block format, denying a patient’s request of health information at the health organization you work at. Written communication can reflect an organization’s image and the writer’s level of professionalism. When writing a formal letter, the format of the message must be appropriate content explaining the denial and have an understanding of the audience it is directed to- an organization’s patient.
This submission will contain two parts- Part A and Part B. Please submit as one document.
Requirements of Part A
Provide an overview of the privacy aspects of HIPAA and their importance
Discussion of own reflections of HIPAA and how it can assist customer service
Minimum of 1 page
Requirements of Part B
Draft a formal letter denying a patient request to their health information
Provide proper reason(s) why the request is being denied
Apply a tone within the letter that is directed towards your audience- patient
Use block letter formatting.
Remember to apply a tone that’s suitable for your medical patient audience.
Minimum of 1 page
Save your assignment as a Microsoft Word document.
RUBRIC: Module 01 Rubric
Criteria
Points
Drafted a HIPPA policy overview and letter denying a request for records due to HIPAA guidelines not being met
15
Paper meets minimum 1 page length requirement (1 pg for letter and 1 pg for summary)
5
Writing is free from spelling and grammar errors. Proper writing mechanics including proper grammar, sentence structure, transitions, and punctuation
5
Letter was written with a formal tone suitable for a medical patient audience
5
Used block letter formatting
10
Used an appropriate manner of content and organization
10
Total Possible
50

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