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Based on the CRM work for air pilot, act as a consultant to apply your knowledge to other industries that have an existing CRM program that would be beneficial to employees and organizations to reduce human error and improve employee efficiency.
Selectone agency that employs a CRM program.
Researchhow this agency employed a CRM program
Writea 1,400- to 1,750-word paper in which you provide evidence of how this CRM program was implemented. Include the following in your response:

Distinguish between various team concepts as they relate to performance during and after this training program.
Explain the difference between leaders and managers, as well as the influence and power they may have on the success of this program.
Evaluate at least two theories of leadership and the role that leaders utilizing these theories play in facilitating this program.
Analyzethegeneraleffectsontheorganizationthatmayresultfromthisprogram,referencingtheconceptsoforganizationaldevelopmentandvariousorganizationaltheories.

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