Which one of the following choices is the most challenging soft skill?
Question 1 options:
Active listening
Managing priorities
Resolving conflict
Memorizing information
Question 2 (5 points)
Which one of the following choices could be one of the most important factors in getting hired as a medical assistant?
Question 2 options:
Having a certification
Knowing one of the patients
Offering to volunteer
Having poise under pressure
Question 3 (5 points)
The conversion of food into its chemical substances is called
Question 3 options:
nutrition.
metabolism.
digestion.
elimination.
Question 4 (5 points)
Which one of the following disorders can cause a person to completely withdraw from reality and may also include amnesia?
Question 4 options:
Dissociative disorders
Anxiety disorders
Eating disorders
Cognitive disorders
Question 5 (5 points)
Applyinginformation to real situations in a learning environment is known aswhich one of the following types of teaching methods?
Question 5 options:
Lecturing
Case problems
Contracting
Role playing
Question 6 (5 points)
Which one of the following individuals is most likely to watch for continued confidence and improvement in the externship student and assign tasks as appropriate?
Question 6 options:
Externship coordinator
Preceptor
Physician
Fellow medical assistants
Question 7 (5 points)
What is the main purpose of patient education?
Question 7 options:
Understanding and retention
Lecturing
Inspiration
Encouragement
Question 8 (5 points)
Which one of the following disorders is caused by the decisions the patient makes in his or her life?
Question 8 options:
Psychological disorders
Anxiety disorders
Behavioral disorders
Cognitive disorders
Question 9 (5 points)
Which one of the following conditions has been linked to stroke?
Question 9 options:
Increased cholesterol levels
Dietary deficiencies
Lack of water
High level of vitamins in the blood
Question 10 (5 points)
Which one of the following choices is an efficient way to defer tasks so that they’re not forgotten?
Question 10 options:
Write them on a notepad in your work area.
Focus on completing multiple filing jobs at once.
Tell the physician which ones you can’t complete right now.
Set up a tickler file system.
Question 11 (5 points)
Which one of the following choices is a common mistake when interviewing?
Question 11 options:
Making jokes
Coming across as too confident
Mentioning a common acquaintance
Overdressing
Question 12 (5 points)
Which one of the following choices is a motivational incentive for adult learners?
Question 12 options:
Praise from others
Stages of development
Role-playing
Cultural influences
Question 13 (5 points)
With regard to patient education, medical assistants should always remember to
Question 13 options:
use visual aids.
speak louder than during normal conversation.
adjust each teaching session to meet the individual patient’s needs.
include the patient’s physician.
Question 14 (5 points)
Which one of the following choices is a benefit of completing an externship?
Question 14 options:
Higher salary
On-the-job training
Gaining integrity
Enhanced professionalism
Question 15 (5 points)
If a patient doesn’t take a medication as prescribed and doesn’t appear for the follow-up examination, she may be labeled as
Question 15 options:
missing.
obstinate.
noncompliant.
objective.
Question 16 (5 points)
Which one of the following choices is one of the most common job search mistakes?
Question 16 options:
Networking outside of your industry
Completing an externship prior to getting a job
Asking for a reference letter from an instructor
Spending too much time on classified ads
Question 17 (5 points)
If a potential employer asks you to define one of your weaknesses during an interview, what should you do?
Question 17 options:
State that you have no weaknesses.
Ask the interviewer what he thinks your weaknesses are.
State a weakness and reveal how you’re working on it.
List at least three weaknesses.
Question 18 (5 points)
Which one of the following skills is based on a person’s ability to learn and process information?
Question 18 options:
Cognitive skills
Psychomotor skills
Soft skills
Affective skills
Question 19 (5 points)
Low-fiber diets are useful for patients with
Question 19 options:
heart disease.
difficulty swallowing.
diabetes.
a colostomy.
Question 20 (5 points)
Which one of the following choices is a good teaching technique when working with patients with disabilities?
Question 20 options:
Use stickers for illustration.
Face the patient and speak slowly.
Praise the patient while speaking.
Lecture without props.
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