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How information is managed throughout the organization

How information is managed throughout the organization

? How information is managed throughout the organization, for example:

• How should the clinical record be set up? • What should the content of the record be? • How are electronic information systems integrated?

• How do you manage documents? • How and where are abbreviations used?

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? Over time, organizations should increase their ability to:

• Identify information needs • Design an information management system

• Define and capture data and information • Analyze data and transform it into reportable information

• Integrate and using information

Focus of MOI

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MOI – Four Main Areas 1. Information Management

2. Management and Implementation of Documents (e.g., policies, procedures, plans, etc. [MOI.8 and MOI.8.1])

3. Medical Record

4. Information Technology in Health Care

5 © 2018 Joint Commission International. All Rights Reserved.

The Critical Policy Standards

? MOI.8: The Policy on Policies

• Describes how your policies/procedures documents should be developed and managed

? MOI.8.1: Implementing your policies, procedures, and other documents.

When you see a standard with this symbol, the policy/procedure will be scored in one of these two standards.

6 © 2018 Joint Commission International. All Rights Reserved.

Critical Standards: MOI.8 and 8.1

? Describes how organizations should develop and maintain their policies, procedures, and programs.

? Commonly, surveyors will evaluate:

• Your policy review and approval process • How you ensure only current policies are available

• The existence of your written guidance for developing policies

• Among other issues

The Policy on Policies

7 © 2018 Joint Commission International. All Rights Reserved.

Critical Standards: MOI.11.1.1 ? The hospital has a process to address the

proper use of the copy-and-paste function when electronic medical records are used.

8 © 2018 Joint Commission International. All Rights Reserved.

Critical Standards: MOI.14

? The hospital develops, maintains, and tests a program for response to planned and unplanned downtime of data systems.

9 © 2018 Joint Commission International. All Rights Reserved.

Major Considerations for All Focus Areas

? Special considerations for the communication of patient information such as confidentiality and security

? Medical records with a consistent format and content

? Understanding the importance of data and the use of data for quality and safety

? Integration with IT (e.g., EMR)

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