MGT431 Grantham University Week 4 Performance Management Exam
Question Description
QUESTION 1
Provide four examples of Quality. Provide the subjective terms used by most managers to define Quality.
QUESTION 2
Analyze the Deming Philosophy, explain the 14 Points?
QUESTION 3
How does a Quality Management System (QMS) work? Please explain.
QUESTION 4
Explain ISO 9000 Family of Standards.
QUESTION 5
Analyze the effects of the Workforce concept.
QUESTION 6
Compare and contrast Workforce and Quality.
QUESTION 7
What is Workforce Management or Human Resource Management? Evaluate these objectives.
QUESTION 8
Evaluate the Principles of Workforce Engagement and Motivation.
QUESTION 9
Performance Excellence can be defined as. Provide examples.
QUESTION 10
Analyze the effectiveness of an organization.
QUESTION 11
Assess Continuous Improvement as it relates to the concept of Process Improvement.
QUESTION 12
Evaluate Process Management.
QUESTION 13
Differentiate between Process Management and Improvement.
QUESTION 14
Real Improvement depends on learning. Explain this concept.
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